Role Summary: Vehicle Damage Assessor responsible for evaluating collision damage, documenting necessary repairs, and identifying required parts replacements. Guides customers through the collision repair process and provides clear, professional updates.

Key Responsibilities

• Assess vehicle damage and determine repair scope
• Document findings, required repairs, and parts replacement
• Coordinate with customers, insurance representatives, and repair team members
• Maintain accurate, complete records in line with established procedures
• Follow insurance and facility requirements throughout the repair workflow

Required Skills/Qualifications

• Strong knowledge of vehicle collision repair processes and damage documentation
• Excellent customer communication and guidance abilities
• Detail-oriented recordkeeping and ability to handle documentation accurately
• Effective coordination and communication with multiple stakeholders
• Ability to comply with insurance and facility policies and procedures